Spa Pool Closure:

Please be aware that our spa pool is currently closed due to unforeseen technical issues. We are working with our contractors and technicians to ensure this is rectified as soon as possible. Further information will be provided when it is available. 

Thank you for your patience and understanding during this time.
Terms & Conditions

CaféM Loyalty Card Terms & Conditions

Last Updated: 08 May 2024

Terms & Conditions:

  • The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ​
  • Customer must purchase six full price hot drinks at any Serco operated Leisure Centre to qualify for a free hot drink ​
  • The number of stamps a customer can collect is not restricted per day​
  • Loyalty card is only acceptable when stamped with the official CaféM coffee cup stamp​
  • Stamps are not transferable​
  • Loyalty card can be used in any Serco leisure centres​
  • Offer includes all hot drinks available at the centre ​
  • Offer excludes seasonal & speciality hot drinks​
  • No alternative drinks are available as part of this offer​
  • Loyalty card will be retained by our team once completed​
  • The issuing leisure facility reserves the right to withdraw, alter or decline this offer without prior notice​
  • Offer subject to availability​
  • Serco Leisure Operating Ltd have the final decision on any discount given ​
  • Management reserves the right to cancel or refuse an individual’s loyalty card with justified reason​
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